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Collections Consulting
Advanced Debt Collection
Consulting Services

Are you sitting on a large pile of cash in receivables that has not been collected by your employees?Are you sick of wasting money on outside attorneys who deliver lots of paper and NO CASH?Do you feel that "traditional" methods just don't work anymore? Are you looking to find a "better way" of running your Collections and AR Department?

LOOK NO FURTHER! Western Capital Will Come To YOU!

Our Advanced Collection Re-Engineering Program is what you need.


WE WILL TEACH YOUR EMPLOYEES HOW TO
  • Become more assertive - not more aggressive.

  • Overcome, quickly, the usual... and the unusual excuses for non or delayed payment.

  • Contact more Customers in a shorter time frame by working smarter - and harder!

  • Easily handle difficult debtors - even those where the call gets out of hand.

  • Develop a 'special' collection voice - more compelling to the Customer and easier to understand.

  • Understand and use 12 special negotiating techniques

  • Write effective letters, faxes, and e-mails.


WE WILL SHOW YOU HOW TO ASSEMBLE THE "PERFECT" COLLECTION TEAM

Are your collectors new, unsullied by years of collection efforts, bright-eyed and eager to get on with the business of collections... just as soon as someone can tell them what to do? 

OR...

Are your collectors veterans, seasoned by skirmishes and outright battles for the money owed to your firm. They have a 'been there, done that' attitude. They might even say they have forgotten more about collections that the newer people know!

At either end of the spectrum, or at any level or mixture between the two, our collection programs can help. For the newer folks, we ensure they understand the basics, including not only the 'what', but the 'why'. For those who have been in the business longer, we gently remind them of some of those 'useful' forgotten techniques, along with a few new ones.

At Western Capital, we believe that education never stops, never! There is always room for improvement - always a better way. 


WE WILL COMPLETELY RE-ENGINEER YOUR INTERNAL COLLECTIONS PROCESS

One thing that we know well is how to collect money.  Our on-site services will show you your strengths and weaknesses. We have the connections in the industry to make your AR and Collections Department run as a PROFIT CENTER!

Think we might be able to help?

View Our Five Day Program Outline

Request More Information On-Line

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