Capital can help you identify the knowledge, skills, and attributes
your employees must have to achieve your collection departments
performance outcomes. We will work side by side with senior management
to establish and craft detailed performance standards for all collectors.
We will design and implement your internal FDCPA compliant collection
programs to keep your company free from lawsuits and litigation.
We will show you how to set standards to make your Accounts Receivable
Department A PROFIT CENTER!
you losing skilled employees? Our consultants will provide your
collectors with a focused learning and career development program
that will guarantee your company better performance and higher per
employee cash scores. Our competency model can take the guesswork
out of deciding what training to provide your employees and can
serve as the basis for developing and integrating the full complement
of human resource systems.
Western Capital, Your Company Can Attain Outstanding Results
overall levels of performance and performance expectations
of employees' behavior with business strategies
of a new employer/employee contract in which the organization
gives employees opportunities to develop in exchange for their
methods for measuring the "whole-person" contribution
of each employee
Capital's Custom Training Department
and Advanced Debt Collection Consulting
can help your organization develop a first-rate Accounts Receivable
Western Capital for more information.