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ABUSIVE DEBT COLLECTION
PRACTICES TARGETED
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Spitzer’s
Office Sues Company Specializing in Collecting Time-Barred
Debts
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Attorney
General Eliot Spitzer today announced that his office has filed a
lawsuit against a debt collection company alleged to have engaged in
illegal and abusive practices to coerce payment on time-barred or
unverified debts.
JBC & Associates, P.C. and its
successor companies, JBC Legal Group, P.C. and Boyajian Law Offices,
P.C., and their operator, Jack H. Boyajian of New Jersey are accused of
violations of both federal and state laws regarding debt collection
practices.
"This case sends a message to debt
collection companies that illegal and abusive dunning practices will not
be tolerated," Spitzer said.
Spitzer’s investigation revealed that,
for at least three years, JBC has been attempting to collect tens of
thousands of dishonored checks allegedly issued by consumers to retail
merchants, including Ames and Bradlees, which went out of business in
2002 and 2000 respectively.
Since January 2003, over 100 consumers
have filed complaints against JBC and Boyajian claiming that the debt
collectors engaged in such illegal practices as:
• Repeatedly calling consumers to
demand payment on debts that JBC refuses to verify as legitimate;
• Falsely representing the amount
of the alleged debt and attempting to collect more than is allowed
under state law. Specifically, numerous consumers complained that
JBC demanded amounts such as "statutory fees" that, at times,
doubled the alleged debt, together with threats to seek "appropriate
relief before a court";
• Falsely threatening to file
lawsuits when, in fact, the company commences lawsuits in far fewer
than one percent of its case files and, for many debts, any such
lawsuit is time-barred. New York State law provides a six-year
statute of limitations for actions brought for the collection of
dishonored checks;
• Falsely representing or implying
that the dunning letters have been reviewed by and are from an
attorney admitted to practice in New York State. Spitzer’s
investigation revealed that no attorney, let alone one admitted to
practice in this state, is meaningfully involved in each case each
time a letter is sent to collect an alleged debt;
• Falsely accusing debtors of
criminal activity and making threats such as "putting a warrant out
for arrest" or asking the consumer if he/she "looks good in
stripes"; and
• Harassing consumers in other
ways such as calling late at night, calling them at work, using
abusive language, and contacting neighbors, relatives and employers
about the debtor.
In filing the lawsuit, Spitzer’s
office is seeking a court order directing JBC and Boyajian to pay full
restitution to all New York consumers of all amounts collected in excess
of their legitimate debt (plus a $20 dishonored check charge permitted
by law), civil penalties and court costs. In addition, Spitzer’s office
is seeking an accounting for each dishonored check involving a New York
resident as to which debt collectors have taken collection measures.
For information on laws related to
debt collection activities, consumers should visit the Federal Trade
Commission’s web site at
http://www.ftc.gov/bcp/conline/pubs/credit/fdc.htm and the Attorney
General’s web site at
http://www.oag.state.ny.us/consumer/tips/debt_collectors.html.
This case is being handled by
Assistant Attorney General Herbert Israel and Special Assistant Attorney
General Stephen Mindell of the Consumer Frauds and Protection Bureau. |